100% Satisfaction Guarantee

100% satisfaction—that’s our guarantee! We want you to be thrilled with your food. If something you receive isn’t up to par, it’s on us.

How to request a refund.

1. Log in to your SPUD Account.

2. Fill out the “Request a Refund” Form

under “My Account” on the right-hand side of the top navigation.

3. Your refund notification will be emailed to you

and your credit will be waiting on your account for you to use on your next order!

Why SPUD?

Save time & Money

Planning ahead helps you eliminate your impulse buys and stick to your grocery list. You can also add things to your standing order, and you’ll get extra money off!

Delivered to your home

No need to take off those fuzzy slippers. You can browse our grocery aisles without setting foot outside. Delivery is free for orders over $35.

Organic & local

We believe that what we eat should come from sources as close to us as possible; shopping with SPUD means you’re supporting your local food community.